Frequently Asked Questions
Who is Jhillu Prasad Motiwala (JPM)?
Late Jhillu Prasad Motiwala was one of pioneers of beads manufacturing in India. He founded the bead industry in Varanasi. JPM has more than fifty years experience in manufacturing of beads.
How to use this website?
We are wholesale supplier of beads, findings, beading tools and jewelry. We also accept small order. Your requirements should be up to USD $500 (as trial order). Please visit how to order section for more information.
Is this a wholesale site?
Yes, this is a dedicated wholesale website of India’s Leading Beads Manufacturer and Exporter.
How can I order from your company?
Just register your selves or if already a member, please login and start making your wish list. It is very user friendly.
Is all you quality fine?
Yes, all our products are very fine quality and made by skilled craftsmen. We manufacture in our work site taking service of experienced and skilled craftsmen who are fully trained in this field, hence we have not only full control on the quality but our services are prompt
Do you supply in wholesale?
Yes, we are manufacturer of glass beads, lampwork beads , Metal beads, Bone beads, horn beads, Mother of pearl beads, resin bead, Kashimri bead ect. We supply to wholesalers only.
What is your Payments Methods?
We accept payment by credit card (master or visa only) or by wire transfer (T/T)
Where do you ship?
We are covering all parts of the world and geting positive feedback from our customers.
I want my own designs in bulk quantity. is it possible?
Yes, please contact us at email@example.com with your design. We welcome to your custom designs and assure you to do our best job for you.
I need some physical samples to see the quality, Can you send me.?
Yes, please let us know your complete mailing address, telephone number, items you want. Please visit the link page of physical samples.
How quickly do you ship?
It depends upon products and shipping method. Some products are always on our ready stock, some needs 1 week for production, some 2 weeks and some 3 weeks / 4 weeks. And shipping methods can be opted out as speed post EMS, courier (door delivery), airfreight or sea freight which takes 7-10 days, 4-5 days, 1 week and 4 weeks respectively. If the quantity ordered is less than MOQ, it can take more than 4 weeks in production.
What is Delivery time?
We normally dispatch goods in 21 days from the date of order/Payments confirmation. Delivery time depends upon shipping method i.e. courier, air or sea. Actual dispatch date can also be different depends on the size of order, so please get confirmation after placing the order. You can also enquire the possible shipping date for your order by sending email to firstname.lastname@example.org.
Where are you located?
We are in Varanasi, the beautiful, ethnic, traditional and cultural heaven of INDIA. Yes, it is a great place to live.
I am launching a new website; can I use your images?
Please don't try to copy our images from website. If you want those images for your website, please let us know your complete address, our team will be sending images in CD ROM for FREE to you.
Do you have a printed catalog?
Since our product range is unlimited, it is not possible to have printed catalogue. All our designs are online and we keep adding on new designs there.
I am new comer in this trade and want to start work?
You'r welcome. We will be glad to help you in every possible way. Even if you want small quantities to start, you can order from us.
How do I contact you?
We are open from Monday to Saturday at 10:00 till 6:00 pm Indian standard time. You can call on phones or send emails. We will reply within one business day. Please click here to sea our contact information.
When can I call you?
You can call us 24/7 on cell # +91 9651927773 (Mr. Arvind) for any kinds of inquiry, he will be glad to talk to you.
How can we get SHIPPING COST?
For shipping, we are depended on shipping companies and they change their surcharges and taxes time to time, so better, if you ask current shipping cost by email. For an approximate idea, you can visit http://www.beadsnfindings.com/shipping-idea.aspx
What are Payment Terms?
We accept 100% advance for orders upto US $4000.00 and 50% advance for the orders between US $4000.00 to US $8000.00, and 30% advance for the orders above US $8000.00. Balance payment against copy of Airway Bill or B/L by email. If you have other proposals, please don't hesitate to write us at email@example.com
Do you provide Discount?
We display discount offers on home page of www.beadsnfindings.com however, you can contact us at firstname.lastname@example.org for possible discount. Indeed special prices given on Bulk purchase.
Color Chart helps?
We have given link for colors of glass beads, metal beads, bone beads, wood beads, cotton wax cords and leather cords. Kindly visit the link page: http://www.beadsnfindings.com/color-chart.aspx
We make most of the beads in sizes ranging from 2mm to 40mm in all shapes and holes from 2mm to 9mm. Click here to see our Size Sample View.
Usually we pack loose beads in 1 kilo poly bag and then put it into 1 kilo card board box and then we put 20 such small boxes in a strong air/sea worthy card board box of size 32x29x27 CUBIC CMS. Besides above, we also do header packing, personalized packing, Zip bag packing, box packing, etc. as per the customers interest. Your special instruction for packing is always welcomed. Kindly visit our packaging project: http://www.beadsnfindings.com/beadsProject.aspx?idCat=437&catDesc=Beads Project
Is it possible to have your samples?
Since we have unlimited range of products, hence we have no printed catalog but we can send physical samples of all products except gold foiled glass beads, sterling silver beads, semi precious, mother of pearl and fresh water pearl.
We send physical samples to our regular customers or wholesale supplier FREE OF COST by charging shipping cost if samples asked separately otherwise, samples can be included with the shipment for FREE.
For new customers, they need to pay sample cost + shipping
What is the Return Policy?
Although, we take care of safety packaging and quality/quantity checking, we request our customers to check their orders carefully when delivered and report any damages/shortages immediately. Our system don't allow cash refund. Unfortunately if any credit is caused, it will be adjusted in next order. No discount for orders under compensation.Shipping amount will not be entertained as credit because it is paid to shipping agents in advance. Shipping refund covered by customer.